Frequently Asked Questions
any questions? Contact us.
General Inquiries
What is a tincture?
A tincture is a concentrated herbal extract that is created by steeping herbs in alcohol, water, and vegetable glycerin (depending) for around two months. The alcohol and water extract all of the active compounds and properties from the herbs and we are left with a potent and delicious tincture!
Tinctures are convenient and much easier to consume than a leafy herb. Because they are liquid, tinctures are also readily absorbed by the body.
What are your dosing recommendations?
Dosing recommendations very per tincture. All dosing recommendations can be found in the directions section underneath every tincture on our website and directly on your tincture bottles.
What are the shelf life of your products?
Our tinctures will maintain their quality for several years. The alcohol content acts as a natural preservative! When stored in a cool, dark place, your tincture should remain potent and usable for approximately 3-5 years. Just be sure to shake it well before each use.
Our honey electuaries will maintain their quality for years. No refrigeration necessary.
Do I need to refrigerate my tinctures?
No, refrigeration is not necessary. For best use, we suggest your tinctures be stored in a cool, dark place, like a kitchen cabinet!
Can children take your tinctures?
Because dosing is very different for children, we do not recommend our tinctures for children and those under the age of 16.
Will your smokes show up on a drug test?
No! Our herbal smokes are CBD and THC free! They are created with 100% organic and naturally grown herbs and they will not show up on any drug test.
Do you offer wholesale accounts?
Yes, email us at info@mossmedicine.com or directly through our contact page to inquire about wholesale opportunities.
Shipping + Return Inquiries
What is your shipping policy?
All orders are processed within 4 - 8 business days. Keep in mind that we do not ship on the weekends or holidays. Please allow for complete processing times before inquiring about your order.
Do you ship internationally?
Yes! We ship our International orders out via USPS First Class International or USPS Priority International upon request. Moss Medicine is not responsible for any shipments that are held at customs. Moss Medicine is not responsible for any additional duty or customs fees acquired.
What is your return policy?
Due to the nature of our offerings, we do not accept returns. All sales are final.